Skip to main content
IT Integrations Guide

Active Directory / LDAP

Configuring Active Directory and LDAP SSO authentication for ept AI.

Active Directory / LDAP

Active Directory

Configure Single Sign-On (SSO) with Active Directory and LDAP to enable seamless authentication for your ept AI users using their existing directory credentials.

Back to Integrations Overview

Overview​

The Active Directory / LDAP SSO integration enables your ept AI users to:

  • Sign in using their existing Active Directory or LDAP credentials
  • Access ept AI without creating separate accounts
  • Benefit from directory-based security and group management
  • Use existing directory group memberships and policies

This integration supports both Active Directory and generic LDAP directory services, providing flexibility for different organizational structures.

Prerequisites​

Before setting up the Active Directory / LDAP SSO integration, ensure you have:

  • Directory Service: Active Directory or LDAP server configured
  • Admin Access: Directory administrator access
  • ept AI Setup: Your ept AI instance configured and ready
  • Network Access: Ability to reach the directory server from ept AI

Setup Instructions​

Step 1: Configure Directory Connection​

  1. Configure LDAP Settings:

    • LDAP Server: ldap://your-domain-controller.domain.com:389
    • LDAPS Server: ldaps://your-domain-controller.domain.com:636 (recommended)
    • Base DN: DC=yourdomain,DC=com
    • Bind DN: CN=ServiceAccount,OU=ServiceAccounts,DC=yourdomain,DC=com

  2. Configure Authentication:

    • Authentication Method: Simple or SASL
    • Service Account: Dedicated service account for ept AI
    • Password: Service account password

  1. User Search Base:

    • Search Base: OU=Users,DC=yourdomain,DC=com
    • Search Filter: (&(objectClass=user)(sAMAccountName={username}))
    • Username Attribute: sAMAccountName

  2. Attribute Mapping: Map directory attributes to ept AI user properties:

    sAMAccountName -> username
    mail -> email
    givenName -> firstName
    sn -> lastName
    memberOf -> groups

  1. Group Search Settings:

    • Search Base: OU=Groups,DC=yourdomain,DC=com
    • Search Filter: (&(objectClass=group)(member={userDN}))
    • Group Attribute: cn

  2. Group Mapping: Configure how directory groups map to ept AI roles:

    CN=ept-ai-admins,OU=Groups,DC=yourdomain,DC=com -> Admin
    CN=ept-ai-users,OU=Groups,DC=yourdomain,DC=com -> User

Step 4: Configure ept AI for Directory SSO​

  1. Access SSO Settings:

    • Log into your ept AI admin dashboard
    • Navigate to Configuration > Users > SSO Settings
    • Click "Configure SSO"
    • Select "Active Directory / LDAP" as the SSO provider

  2. Configure Directory Settings:

    SSO Provider: Active Directory / LDAP
    LDAP Server: ldaps://your-domain-controller.domain.com:636
    Base DN: DC=yourdomain,DC=com
    Bind DN: CN=ServiceAccount,OU=ServiceAccounts,DC=yourdomain,DC=com

Configuration Options​

Authentication Settings​

  • LDAP/LDAPS: Support for both LDAP and secure LDAPS
  • Authentication Methods: Simple, SASL, or Kerberos
  • Connection Pooling: Optimize directory connection performance
  • Session Management: Configure session timeouts and renewal

User Provisioning​

  • Just-in-Time (JIT): Automatically create users on first sign-in
  • Attribute Mapping: Map directory attributes to ept AI user properties
  • Group Synchronization: Sync directory groups to ept AI roles
  • User Updates: Automatically update user information from directory

Security Settings​

  • Encryption: Use LDAPS for secure communication
  • Certificate Validation: Validate directory server certificates
  • Access Control: Configure IP restrictions and access policies
  • Audit Logging: Log all directory authentication events

Use Cases​

Enterprise Authentication​

  • Centralized Identity: Use existing directory accounts for ept AI access
  • Security Compliance: Meet enterprise security and compliance requirements
  • User Management: Leverage directory's user lifecycle management
  • Access Control: Use directory group policies for access control

On-Premises Integration​

  • Hybrid Environments: Support organizations with on-premises directories
  • Existing Infrastructure: Leverage existing directory investments
  • Group Management: Use existing directory group structures
  • Policy Enforcement: Apply existing directory policies

Best Practices​

Security Configuration​

  1. LDAPS: Always use LDAPS for secure communication
  2. Service Account: Use dedicated service account with minimal privileges
  3. Access Policies: Configure appropriate access policies in directory
  4. Audit Monitoring: Monitor directory authentication logs regularly

Integration Management​

  1. Testing: Regularly test the directory integration
  2. Documentation: Maintain up-to-date configuration documentation
  3. Monitoring: Monitor integration health and performance
  4. Updates: Keep both directory and ept AI updated

Troubleshooting​

Common Issues​

Authentication Failures:

  • Verify directory server is accessible
  • Check service account credentials
  • Verify search base and filter configuration
  • Review directory server logs

User Provisioning Issues:

  • Check attribute mapping configuration
  • Verify user attributes exist in directory
  • Review user creation and update rules
  • Check group synchronization settings

Connection Issues:

  • Verify network connectivity to directory server
  • Check LDAP/LDAPS port configuration
  • Review firewall and security settings
  • Test directory connection manually

Getting Help​